Customer Service
For questions relating to placement of orders, product availability, packaging options, distributor information and claims contact:
Customer Service Center:
Thermafiber, Inc.
3711 Mill Street
Wabash, Indiana 46992
Toll Free: 888-834-2371 (U.S. & Canada) ; Phone: 260-563-2111
Northeast and Southeast United States Rep: Telephone Extension- 210
Midwest and North Central United States Rep: Telephone Extension- 212
South Central, Northwest and Southwest United States Rep: Telephone Extension- 216
International Rep: Telephone Extension- 291
Toll Free Fax: 800-294-7076 (U.S. & Canada); FAX: 260-563-7022
Email: info@thermafiber.com
Technical Service
For questions relating to product specification, installation inquiries, tested designs and assemblies, code questions and health and safety of product (MSDS) contact:
Technical Services:
Toll Free: 888-834-2371 (U.S. & Canada) ; Phone: 260-563-2111
Telephone Extensions: 219 or 295
Fax: 260-563-8979
Email:
TechnicalServices@thermafiber.com
For questions relating to credit and invoice payment contact:
Credit / Accounts Receivable Department:
Toll Free: 888-834-2371 (U.S. & Canada) ; Phone: 260-563-2111 Telephone Extension: 252
Email: AR-credit@thermafiber.com
Outside Sales
For questions relating to pricing, setting up new customers, product information and technical assistance, click on the region on the map for contact information.