For questions relating to placement of orders, product availability, packaging options, distributor information and claims contact:
Customer Service Center
Owens Cornning Thermafiber, Inc.
3711 Mill Street
Wabash, Indiana 46992
Main Customer Service
Phone: (888) 834-2371 (U.S. & Canada)
Fax: 800-294-7076
WBSCustServ@owenscorning.com
Northeast and Southeast NA Rep: Direct (260) 569-8234
Midwest and North Central NA Rep: Direct (260) 274-0373
Northwest and Southwest NA Rep: Direct (260) 569-8235
South Central NA Rep: Direct (260) 569-8231
International Rep: Direct (260) 569-8232
Technical Service
GETTECH:
For questions relating to product specification, installation inquiries, and assemblies, code questions, LEED® credit information, and health and safety of product (MSDS) contact:
Direct: (260) 569-0801
Email: GETTECH@owenscorning.com
Thermafiber Insolutions:
Thermafiber Insolutions® offers industry-leading technical and engineering assistance to architects, specifiers, and contractors. For questions relating to firstopping systems, including perimeter fire containment system (PFC), system/product recommendations, CAD drawings, and engineering judgments, contact:
Direct: (888) 834-2371
Email: ThermafiberInsolutions@owenscorning.com
Credit / Accounts Receivable Department:
For questions relating to credit and invoice payment, contact:
Direct: (260) 569-8227
Email: AR-credit@owenscorning.com
Outside Sales
For questions relating to pricing, setting up new customers, product information and technical assistance, click on the region on the map for contact information.
