Contact Us

Young friendly female helpdesk operator
For questions relating to placement of orders, product availability, packaging options, distributor information and claims contact:

Customer Service Center

Thermafiber, Inc.
3711 Mill Street
Wabash, Indiana 46992
Toll Free: 888-834-2371 (U.S. & Canada) ; Phone (260) 563-2111
Northeast and Southeast United States Rep: Direct (260) 569-8234
Midwest and North Central United States Rep: Direct (260) 569-8235
South Central, Northwest and Southwest United States Rep: Direct (260) 569-8231
International Rep: Direct (260) 569-8233
Toll Free Fax: 800-294-7076 (U.S. & Canada); FAX: 260-563-7022

Technical Service

For questions relating to product specification, installation inquiries, tested designs and assemblies, code questions and health and safety of product (MSDS) contact:

Technical Services:
Toll Free: 888-834-2371 (U.S. & Canada) ; Phone: 260-569-0801
Fax: 260-563-8979

For questions relating to credit and invoice payment contact:

Credit / Accounts Receivable Department:
Toll Free: 888-834-2371 (U.S. & Canada) ; Phone: 260-569-8227

Outside Sales

For questions relating to pricing, setting up new customers, product information and technical assistance, click on the region on the map for contact information.